JUNKRUN Privacy Policy

JUNKRUN is committed to protecting the privacy of its customers. This document is a description of the policies that how JUNKRUN (ABN-69604574361) have adopted to ensure that your personal information is secure, and privacy is protected. It governs the collection, use, communicate and disclose use and disclosure of your personal information by us.

We may change this Privacy Policy from time to time and reserve the right to modify or amend this document at any time and any reason. You should check this page periodically for the changes. Your continued use of JUNKRUN services including the website following any amendments or modifications to this document means that you accept those amendments and modifications. We encourage you to read the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.

Privacy Policy

This Privacy Policy outlines the policy of JUNKRUN. and its related entities. This privacy policy outlines how and why we need to collect and retain your personal information, and how we handle, protect, use and disclose that personal information.

1. Collection of Information You Provide to Us

We collect information when you visit the website and make moving or removal request. The types of information we may collect include your name, physical address, phone number, email address, credit card details, Photos of any Junk or waste removal, any other information you choose to provide.

When you use our website, we may collect information about your physical location and/or web activity including your IP address, your telephone number(s) and whether you’ve accessed or been referred to us via a third party site. Some of this website information we collect using Cookies.

You may choose not to provide us with any of this information, but not doing so may affect our ability to provide you with storage.

2. Primary purposes of collection

We need to collect and use this information to deliver Junkrun services to you and do business with you. The primary purposes includes: -

1. Provide, communicate about, and deliver the products and services you requested, process transactions and send you related information, including confirmations and Tax Invoices.
2. Send you technical notices, updates, security alerts, support, administrative messages and provide customer service.
3. Communicate with you about products, services, and offers offered by JUNKRUN and others.
4. Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests.
5. Link or combine with information we get from others to help understand your needs and provide you with better service.
6. Carry out any other purpose for which the information was collected.

3. Disclosure

We may disclose any information we have about you as is reasonably necessary or as permitted by law, including but not limited to the following

1. Our Staff including temporary and contractors / sub-contractors.
2. service providers engaged by us, such as data storage, IT, software management, insurers and financial service.
3. third parties engaged to perform specific functions within our business, such as auctioneers, second hand dealers etc
4. If our business enters to a joint venture or merge with another company or sale of company assets to another business
5. Between and among Junkrun and its parent, subsidiaries, and affiliated companies
6. government departments such as law enforcement agencies, investigators, police etc.
7. debt collection services
8. your Alternate Contact Person (ACP)
9. agents for any of the above.

We may send your information overseas. Some of our service providers or other third parties (such as: data storage providers, website developers, payment gateway provider) may be located, operate or hold data outside of Australia. When information is sent or disclosed outside of Australia, we take reasonable efforts to ensure that appropriate data handling and security arrangements are in place. We utilise service providers who are located in a number of countries outside Australia, including New Zealand, the UK, the USA. Please note that Australian law may not apply to some of these entities in those countries.

4. Advertising And Analytics Services Provided By Others

We use services for marketing purposes from Google, Facebook and other third-party providers for advertisements on our behalf across the Internet and to provide analytics services. These companies may use cookies and other technologies to collect information about your usage of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by Junk Run and others to determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity.

5. Marketing

We may use your contact details, including email and telephone numbers, to contact you for marketing purposes. You may withdraw this consent at any time. We may share your information with our related entities. We will not share your contact details with third party enterprises and will never sell your personal information or contact details. If you wish to opt out of direct marketing, please contact us on support@junkrun.com.au.

6. Security Of Your Information

We keep your information provided to us in both hard form and electronic form. We take steps to secure this from misuse, loss, unauthorised modification, unauthorised disclosure and access. We employ physical security such as alarms, restricted access to hard files, and other security measures including password protected computers and internet firewalls. We take reasonable care when engaging third parties to provide services to us where those service may necessitate the third party handling your information, including data storage, file destruction, enforcement of the agreement in any way and debt collection.

7. Accuracy of information we hold about you, and your right to access and correct.

You may view and correct your personal information by:

• by going and edit your online account on our website.
• To correct inaccurate information we hold about you, you may advise us in writing that your personal information is not correct and provide us with written corrections. We will endeavour to update within a reasonable time.

Contact Us

If you have any questions about this Privacy Policy or wish to complain, please contact us at support@junkrun.com.au.